There is no doubt that it may have been one of the most difficult years of our lives, with change beyond our control; but it has also given us time to better understand ourselves, connect with and value the people we care for and look at our employers or businesses in a different light.

I sincerely hope and believe we will emerge with a new normal and have learnt some valuable lessons, which would stand us in good stead for this New Year, with new challenges. Hopefully, our best values will remain intact.